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Peter Winterton
★★★★★
in the last week
I contacted The Piano Man as I was interested in a having a change of grand piano.
From my first visit to the showroom Oliver was totally on board with me during the entire process of trying and finally selecting a new grand piano.
The … More planning and organisation for the exchange and the 3 delivery guys was superb especially as the process included many steps, not easy as both pianos in/out weighed over 310kg
My thanks to Oliver at the PianoMan for making the entire process enjoyable.
Highly recommended!!
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Tim Hitch-Bramley
★★★★★
a week ago
Having been searching for a piano, and coming across the Piano Man Leeds by chance on social media, the process from beginning to end has been seamless. Oliver is very knowledgeable, a chap that certainly knows his craft, and from ordering … More to delivering was kept up to date.
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Christian Ditch
★★★★★
4 weeks ago
Fantastic shop, great experience with Oliver who took care of us. Sorted a beautiful U3M Yamaha, along with stool, delivery and tuning. Couldn't recommend highly enough.
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Angus M
★★★★★
a month ago
We recently bought a digital Kawai from The Piano Man. It was important to us that we could see and try a range of pianos in person before making a choice, so The Piano Man was ideally placed. On our visit, Oliver was welcoming and provided … More patient explanation and demonstrations too. We would highly recommend the service.
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Heather Nixon Studio Productions
★★★★★
a month ago
Thank you so much to Oliver from The Piano Man Leeds who has been amazing from start to finish. Thank you for sharing your knowledge, professionalism and for finding us the most amazing piano. We can highly recommend this company if you’re … More looking for something a little bit special.
We are so grateful! Thanks Oliver.
Heather & Kim
Nixon Studio Productions
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Josh Allen
★★★★★
a month ago
I can't recommend Oliver and The Piano Man enough. From our first visit to the shop we were impressed with his professionalism, friendly nature and willingness to answer all of our questions. Oliver stayed in touch regularly throughout … More the buying process and the level of care and dedication didn't go unnoticed. I highly recommend them to anyone in search of top-notch service and a positive piano purchasing experience!
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Andrew Tillett
★★★★★
3 months ago
Excellent knowledge, friendly personal service. The 'go to' place you will return to!
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John Parkinson
★★★★★
3 months ago
When you're a complete beginner looking for your first piano, it is difficult to evaluate your options. I had a really positive experience with Oliver walking me through the features of the digital piano I came to see and demonstrating … More by playing where I obviously couldn't. He also checked in with me to let me know when it was being delivered and it arrived in perfect condition. I'm just starting to learn but I'm really happy with how the piano feels and sounds. I'd be really happy to return here in the future because of the extra value of someone spending a decent amount of time with you and coming away with something with no regrets. Thank you.
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Sonya Midgley
★★★★★
3 months ago
I had waited a long time for my next piano and wasn’t sure what to expect having not played for some 25 years + but I needn’t have worried as I was guided expertly through a range of options at my price point by the very helpful and expert … More Oliver. I felt very welcomed and looked after from walking through the door to delivery. I highly recommend a visit.
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Nick Pridham
★★★★★
5 months ago
When buying a piano and dealing with Mark at The PianoMan Ltd, you get the best of 3 worlds:1. Internet competitive pricing.2. A bricks & mortar location to go to and try a wide range of acoustic piano's.3. Mark has many years … More of experience in piano sales and will offer you exactly what you need according to your budget and experience.If you are wanting to buy a piano then I would recommend you call into the shop and have a chat to Mark. In terms of piano's then I am a advocate for the Kawai brand because they offer quality, a ten year guarantee, have a well established concert pianist following and are exactly what I want in terms of timbre and expression.
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Mike Sheaf
★★★★★
5 months ago
I purchased a piano for my daughter from the piano man (Mark), he provided an excellent service his knowledge and professionalism was second to none. I would not hesitate in recommending the Piano Man to anybody wishing to purchase a piano. … More Many thanks from a very happy customer.
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Glenn Robinson
★★★★★
5 months ago
Had an excellent experience buying a digital piano with my Son. Specifically looking at Roland, Yamaha & Kawai. All the relevant models were on display in a good environment. Seemed to be particularly strong on the Kawai range. Purchased … More what feels like the right piano at the right price. Would recommend and use again in the future.
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Max DreamCreator
★★★★★
5 months ago
Possibly the best piano shop in Nothern England if you are looking for a roland, Kawai or Yamaha.I travelled 6 hours return one the day to the shop as it was the only on where all pianos I wanted to try where exposed. I had the chance to … More compare the few models I hesitated between, and ended up buying it there straight away.Seller is good, and prices are as low as you'd find them online, so why not going there?Highly recommended, only 10min on the cab from Leeds train station, easy to park around, and possibility to try any piano you want.Just got my ES7 Kawai delivered today, in time and perfect conditions, what else would you like?
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Gavin Ingham
★★★★★
5 months ago
My personal experience with The Piano Man was excellent. He has a good selection of pianos and has made good use of the space he has. His knowledge is valuable and his advice honest. Let me tell you about my experience...As a fairly accomplished … More pianist who had not played for a few years, I went to Mark's shop to look at pianos expecting to pay thousands of pounds. I also had an idea about which instruments I was interested in based on reading around. Mark took the time to ask me about my needs and listened to what I had to say. He then gave me his advice and based on that advice he saved me thousands of pounds. This is a decision that I would never have made without his advice and without being able to play the instrument in comfort in his shop.I am sure that if you want to buy a piano blind on the internet, you may be able to find cheaper but that would come without the advice, the support and the guidance that Mark gives. It's up to you, but in my opinion, if you want to invest in a piano, you should do it right. It's an instrument that you will be getting enjoyment from for a long time.I cannot comment about anyone elses' experience but I felt Mark was extremely knowledgeable and his advice honest... to the extent that it cost him a lot of money and saved me thousands.
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Tim Knowles
★★★★★
5 months ago
I had been thinking for some months about upgrading our 'well-loved' piano to a newer model as my son had reached quite a good standard. His teacher was suggesting that, in order to progress further, we would need to invest in … More a more up to date one. After visiting several places in the Leeds city centre area and Bradford area I was becoming a bit disenchanted and overwhelmed with the differing amount of information and assistance I was being given bearing in mind I was working within a £3K - 4K budget. How hard could it be? Then, one night, whilst idly looking on-line at pianos, I came across The Pianoman's massively extensive website. If only I'd found this earlier. Clearly, if the website was anything to go by I was going to be impressed by the premises, so I ventured over to Easterly Rd near Oakwood in North Leeds. The usual parking problems associated with City Centre shopping did not apply here and I was able to park right outside the shop, recently extended, Mark told me, to house an extensive array of nice shiny Kawai grand pianos. Unfortunately, I was not going to buy one of those today but, in the future, who knows?..... Anyway, I explained to Mark what the teacher had suggested and he went to great lengths to explain the varying types, feel, and quality of the products without making me feel in the slightest bit inadequate, bearing in mind my knowledge of pianos is limited to knowing the keys at the bottom are a lot lower in sound than the ones at the top! My 15 year old son was a little too self conscious to experiment in front of him so Mark patiently showed us round all the pianos within our price range, playing beautifully for us, whilst also pointing out the subtle differences in tone and touch, etc. After much deliberation (but with no high pressure sales pitches from the proprietor!) we finally settled on a second hand Kawai which had only recently been brought in as a part exchange, apparently. The beauty of this meant that there was sufficient funds remaining in our budget to enable us to buy a small digital piano so that my son can practice in his room with headphones on as he gets older! The digital arrived in stock very quickly so both pianos were delivered to us within a week of purchase. Marks delivery guys made it look so easy as they had to up end the piano in the hall to get it in to the room - no problem, and they very kindly took the boxed digital upstairs and assembled it for me. All in all, a great experience from start to finish. Highly recommend.
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Alasdair Burchill
★★★★★
5 months ago
Mark Crossland was able to offer me a highly competitive price when purchasing a Kawai stage piano. In contrast to to my experience with many retailers, I continued to receive excellent and supportive service even after a transaction had … More been made. This was particularly valuable given delivery difficulties in adverse weather conditions. The benefit of dealing with an individual like Mark, in contrast to a larger scale, anonymous retailer, should not be underestimated.
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Nigel Wears
★★★★★
5 months ago
I have been teaching in schools in Leeds and Wakefield for around twenty years, as well as playing in various hotel and restaurant settings.Mark has always given first class advice to the people I have sent his way, and this advice has … More always been based on the kind of player the person is, as well as the setting that the instrument will be based in.From a beginner to a concert pianist, this is the place for no nonsense, unbiased advice.
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Will Hattersley
★★★★★
5 months ago
Very helpful in demonstrating a range of digital pianos within my price range. Honest opinions were given on the relative merits of each one. Offered me an excellent deal on a second hand Kawai ES6!
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Laurence Turner
★★★★★
5 months ago
This is the place to go for acoustic and electronic pianos in Yorkshire and beyond. Mark will give you honest, down-to-earth advice about the piano for your needs. His experience, built up over more than a quarter-century, will see you … More right.
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James McCormack
★★★★★
6 months ago
Great friendly service and advice from Oliver, lovely to be able to try all the different pianos.
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irina pitman
★★★★★
8 months ago
I have recently bought Casio - 510 piano. Thanks to Oliver for a great service on telephone. He provided me with all useful information about Casio-510.
Also delivery guys were very helpful. They lifted up the piano on the 1st floor and … More set it up.
Now I enjoy playing as a beginner.
I would recommend your shop to everyone, who wants to buy the best quality musical piano.
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Des McLernon
★★★★★
11 months ago
I have played piano all my life but bought my first Kawai piano at the Piano Man in Leeds about ten years ago (on the strong recommendation from a jazz pianist friend of mine). The owner Mark provided me with all the information and advice … More that I required and guided me towards the sort of piano that he believed would best suit my style, ability and price range. I was definitely not disappointed with the service!
Later, when I wanted to upgrade to a better model, I returned to the Piano Man. Mark and the rest of his team (Oliver and David) once again excelled in customer service. I spent many hours over numerous days playing every piano in the shop (quite a lot!) and eventually (with their help and advice) I settled on the excellent Kawai K600. Including the trade-in on my old Kawai, and a generous price reduction on the K600, I got an overall very competitive deal, with which I am totally satisfied.
In summary, there is only one shop that I would recommend to anyone looking to buy a new or second-hand piano, and that is the Piano Man in Leeds!
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Frank Gee
★★★★★
11 months ago
Over the last 2 years my family has bought 4 pianos, myself and my 3 grown up children. Great service every time with help & advice on which instrument is best in each case. Highly recommend.
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Tom Hartquist
★★★★★
11 months ago
I visited the Piano Man shop to help someone else acquire a piano when I met and spoke at length with both Mark and Oliver. They are friendly, welcoming, knowledgeable, and helpful, and they let me try a wide range of pianos, all of which … More were a pleasure to explore. I found trying the uprights rewarding as well as informative. However, I have a grand piano and have more experience with a wider range of grands than of uprights. So, I was particularly interested in trying the grands. I was very impressed indeed with the quality of them. After my visit I received additional insightful advice from Oliver. I would recommend a visit to the Piano Man shop to anyone looking for a good upright or grand and living in Yorkshire or beyond.
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Mrs B
★★★★★
11 months ago
We bought our upright piano from Mark at the piano man, Leeds, They we’re recommended to me by my dad.
We were able to visit the showroom and given time to make our choice. The instrument was carefully delivered on time to the room of our … More choice. Excellent communication throughout. The follow up tuning service was extremely helpful too.
It’s a beautiful piano, which visitors often comment on, and it sounds wonderful (well as wonderful as I can make it sound haha)
Our piano provides a focal point for our family, with our children learning to play too. We’re really pleased with the excellent service provided by Mark.
Would highly recommend.
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Maximilien Czech
★★★★★
11 months ago
Long term customer. Bought my first Kawai 10 years ago. Never thought I'd buy another Piano till I went for a visit and ended up buying a Kawai C901. Thanks Oli for the great advice and honest discussion it's been a pleasure. … More And thanks for checking in after I had received it ! Great delivery too which was actually carried out by a piano tuner not just a random delivery Guy! Top service. Maybe see you in 10 years again for a Grand 🤣!! Max
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David Lee
★★★★★
a year ago
I bought a Piano recently from Mark & Oliver and the process was very simple and nothing too much trouble, with sound advice and patience while I played a number of Pianos on numerous different occasions. I ultimately changed the Piano … More I wanted at the last minute as the one I'd reserved I had some slight reservations on it's suitability for me and they changed without any issue. If you want to buy a Piano from a reputable seller, with no pressure and have a great choice this is the place, especially if you want to buy a Kawai Piano which I did. Extremely Happy with the Piano, thank you.
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Jane Knowles
★★★★★
a year ago
We had an excellent service at the piano man Leeds. Oliver was so knowledgeable and provided information to assist us, the price was really competitive and the delivery and set up was efficient. I love my wonderful digital piano, I am really … More enjoying playing thank you
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Ioanna Matté
★★★★★
a year ago
Excellent service, very helpful staff, and good value - thank you!
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Gill Edwards
★★★★★
a year ago
Very professional and friendly service. Bought a Kawai NV5 from them having played one in London and then searched for the best deal. Oliver was very knowledgeable and helpful. Arranged delivery with an external team and the whole experience … More was very smooth and efficient.
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Ann Bellerby
★★★★★
a year ago
Incredible service. From first making contact we could not have asked for a better service from Mark, Oliver and David. Oliver responded to all our questions and provided personalised friendly guidance via email. Mark welcomed us in store. … More He provided expert advice with no pressure to purchase; played my daughter her favourite songs and gave her her first ever piano lesson. David provided additional advice regarding maintenance giving reassurance to novice would be piano owners. Delivery was extremely quick and conducted by two friendly, professional and extremely careful guys. Following delivery, Oliver, has been in touch to ensure we are happy with our piano and the service provided. I would highly recommend the Piano Man Leeds to anyone considering purchasing a piano.
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Paul Jinks
★★★★★
a year ago
If you're looking to make as significant a purchase as a piano and live in the area (or even further afield, it will be worth the trip) then I can't think why you would go anywhere other than The Piano Man. Our experience was … More exactly why you should go to an independent specialist retailer for this type of purchase - the owners and staff are clearly passionate about what they do and extremely knowledgeable about their products. They took the time to make sure we were able to pick out exactly the right piano for us at a competitive price and even after purchase took the time to make sure we really understood the product and were set to get the most out of our new piano. Would really recommend if you are in the market for a piano.
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Lucie
★★★★★
a year ago
So glad we came here to upgrade our old hefty upright piano. No pressure or snobbishness at all unlike some shops I have visited. We were left to try out the wide range of models on show with Oliver available with friendly advice. After … More choosing the Kawai K600as, Oliver made the sales process easy. The delivery staff were excellent - punctual and making sure the piano arrived safely. I feel so privileged to now own this superb piano. Thank you all so much, especially Oliver - Merry Christmas!
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Phil Cowper
★★★★★
a year ago
Bought my last Kawai piano from The Piano Man in Leeds. First class product and customer service. Top people..very knowledgeable and helpful...don't think about going anywhere else if you're looking to buy a piano anytime soon. … More
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alex borthwick
★★★★★
a year ago
Absolutely awesome! I started learning piano using a digital keyboard and using an app since feb and i started to long for an actual acoustic piano to gain what it feels & sounds like.I found pianoman on my search and can honestly say … More absolute awesome, friendly courteous gentlemen with a vast knowledge helped me showing me all the new & refurb pianos on offer.Two gentlemen oliver & mark assisted me with my new acoustic piano for life, i was kept well informed with moving and delivery and the whole process was easy.Simply awesome
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James Riach
★★★★★
a year ago
Oli was incredibly knowledgeable about pianos and extremely helpful and friendly answering all of my questions.
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Doug Amos
★★★★★
a year ago
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Linley Hamilton
★★★★★
2 years ago
I purchased a Kawai upright piano from the Piano Man around two and a half years ago. I was offered advice which I found very useful, recommendation of model type to suit the function of the room and acoustics, even advice on how to mic … More the piano and remove some of the wooden structures to improve sound for recording and live performance purposes. Contact and reply to contact was prompt, friendly and efficient, delivery on time and professional on all occasions. The Piano Man continues to be of service, freely offering advice and finding solutions. I am happy to strongly recommend this provider and stand over their workmanship and service. Dr. Linley Hamilton, Magy’s Farm.
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Angus McAllister
★★★★★
2 years ago
I bought my Kawai GX2 3 years ago. Oliver and Mark were very helpful and the piano chose me! What a piano! It's settling is so well and just keeps getting better and better and I use it a lot. Highly recommended
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James Cope
★★★★★
2 years ago
Have now received my Kawai CA99 from Piano Man in Leeds and am extremely satisfied. Oliver was extremely patient and allowed me plenty of time to choose and play alternative pianos. Excellent service throughout I never felt any sales pressure! … More Even priced matched an online store price. Thanks Oliver for you knowledgeable and thoughtful help.
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kathryn davenport
★★★★★
2 years ago
Absolutely first class, fantastic service from The Piano Man team. Great knowledge of the digital piano's I was interested in purchasing, with full demonstration and explanations to be able to compare and contrast models provided by … More Nigel. Ollie was also really helpful, quick to respond and had my digital piano delivered in less than 48 hours after I placed my order with them. The delivery men were super, minimal fuss and knew exactly what they were doing. After sales superb. Couldn't recommend highly enough.
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Hugh Dove
★★★★★
2 years ago
Many Kawai digital pianos are in very short supply right now but Oliver was able to offer me a CA49 in rosewood which proved to be an excellent buy at a competitive price. Delivery with assembly was included and I'm delighted with … More my purchase. This is a great company to be recommended, particularly to anyone wanting genuine advice on choosing their first piano.
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David and Margaret Auton
★★★★★
2 years ago
I have recently taken delivery of a Kawai CA79 from the Piano Man Leeds. Living in Scarborough I was unable to visit the shop due to Covid and l wasn't sure which digital piano l wanted, unable to try them. Oliver was very patient … More and knowledgeable and helped me choose this one. What a perfect choice, the quality and sound of this piano is perfect for me. I would highly recommend the Kawai and purchasing from this long established shop.The guys that delivered the piano were very pleasant and professional, installed and took away all the packaging. Brilliant service!!!!
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Martin Ashton
★★★★★
2 years ago
I recently bought a Kawai NV5 from the Piano Man at Leeds. Excellent service from the first phone call, through to delivery. I spent an entire morning playing the pianos I was interested in, with no pressure or pushy salesmen. Oliver … More was very helpful, and answered all the questions I had. He was happy for me to spend as long as I needed playing, to ensure I made the right choice.The price I paid was very competitive, and the piano was delivered a few days later. Oliver then rang me the following week, to make sure everything was ok.Thanks again Oliver, for all your help.
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Oliver Calvert
★★★★★
2 years ago
Absolutely fantastic service from Oli and The Piano Man team. Really helpful, quick to respond and sorted my purchase in incredible time! Less than 48 hours after our first conversation, they had my new piano tuned and delivered. And they've … More even arranged for a free tuning once the piano has settled in. Couldn't ask for better service and a friendlier team from first conversation through to delivery and after sales. Thanks gang!
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Nicole Kerslake
★★★★★
2 years ago
Fantastic service. Oliver was friendly and helpful in helping us to find our first real piano for our daughter despite the Covid-19 restrictions. Delivery was quick and the delivery men were also really pleasant and clearly knew what they … More were doing! The piano is beautiful and I would definitely recommend the Piano Man.
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Yvonne Campbell
★★★★★
2 years ago
I was put in touch with Ollie by my new tuner, Simon Topping, who suggested if I was serious about passing grade 5 then I should think about investing in a better piano than the one I had. After a bit of research I narrowed my choices … More down to either a Kawai or Schimmel and discussed the merits of both with Ollie on the phone. Needless to say when I finally got to visit the shop I was a bit overwhelmed and found it difficult to choose my new piano. Ollie was great, he played each piano so I could hear the difference then left me to play them to get a feel for each one. Thank you so much Ollie for helping me choose the Wilhelm Schimmel 114. I now really appreciate how much difference a good piano makes with improving technique, practising and playing. I highly recommend this shop if you are considering investing in a new piano, you can’t go wrong with Ollie’s help and advice.
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Ruth Baker
★★★★★
2 years ago
Great experience in every respect - Oliver was amazingly helpful in providing advice on which piano to purchase, as well as sourcing it and arranging delivery direct from the retailer. I cannot recommend The Piano Man more highly!!
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Katarina
★★★★★
2 years ago
I can't recommend The Piano Man enough. From selecting which model to go for, to arranging the delivery, service has been excellent. Thank you for all your help, I love my new piano!
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David E
★★★★★
2 years ago
Great service, thank you! Oli spent time explaining the different pianos, taking time to understand what I was looking for - and then left me to decide with no pressure. Great delivery service as well, and a fantastic piano! Highly recommended. … More
Authorised Dealer Of Kawai, Shigeru Kawai, Schimmel & Yamaha Pianos 
0113 240 8030
168-170 Easterly Rd, Leeds, LS8 3AD 
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